Introduction
Wingman Avtech Private Limited (operating as The Web Ratings) ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and services.
We process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where it applies. By using our Services, you acknowledge that you have read this Privacy Policy and that the practices described apply to your use of our Services.
We do not knowingly collect personal data from children under 16. If you believe we have collected such data, please contact us and we will delete it.
Information We Collect
We may collect information that you provide directly, such as name, email address, payment information (processed by our payment provider), and support messages. We also obtain information automatically when you use our site, such as IP address, device type, browser, pages visited, and cookies. We use this information to provide and improve our Services, communicate with you, and comply with legal obligations.
How We Use Your Information
We use the information we collect to operate our platform, authenticate users, process payments, send service-related communications, analyze usage, improve our products, and protect against fraud and abuse. We do not sell your personal information to third parties.
Legal Basis for Processing
We process your data where: (1) necessary to perform our contract with you (e.g. account, billing); (2) we have a legitimate interest (e.g. security, analytics, improving our services); (3) you have given consent (e.g. optional marketing or non-essential cookies); or (4) we have a legal obligation.
Sharing and Disclosure
We may share your information with service providers who process it on our behalf (e.g. hosting, analytics, payment processing), who are bound by confidentiality and data protection obligations. We may also disclose data where required by law or to protect our rights and safety.
International Transfers
We may transfer your data to service providers or partners in countries outside the UK/EEA. Where we do, we ensure appropriate safeguards (such as standard contractual clauses or adequacy decisions) are in place.
Cookies and Similar Technologies
Cookies are small text files placed on your device when you visit our website. We use cookies and similar technologies to make the site work, remember your preferences, and understand how visitors use our services.
- Essential cookies: Necessary for the website to function (e.g. session, authentication). These cannot be switched off.
- Analytics cookies: Help us understand how visitors interact with our website (e.g. usage statistics).
- Functional cookies: Enable enhanced functionality and personalization.
You can accept or reject non-essential cookies. You may also manage cookies through your browser settings or our cookie preference center (if available). Declining cookies may affect some features of the site.
Cookie names may vary; the table below is illustrative of the types we use.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintain user session | Session |
| analytics_id | Track website usage | 2 years |
Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data, to data portability, and to object to or withdraw consent for certain processing. To exercise these rights, contact us at [email protected]. You also have the right to lodge a complaint with a supervisory authority.
Data Retention and Security
We retain your information only for as long as necessary to fulfill the purposes described in this policy or as required by law. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration.
Updates to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page indicates when it was last revised. Continued use of our Services after changes constitutes acceptance of the updated policy.
Contact Us
For privacy-related questions or to exercise your rights:
Wingman Avtech Private Limited (The Web Ratings)
Email: [email protected]