Twenty

What is Twenty?

Twenty is an open-source CRM (Customer Relationship Management) platform designed as an alternative to traditional enterprise solutions like Salesforce. Built with customization and accessibility in mind, Twenty enables businesses to manage customer relationships, sales pipelines, and interactions without the high costs associated with proprietary CRM software. The platform serves organizations of various sizes that require CRM functionality but prefer greater control over their data and infrastructure. Being open-source, Twenty allows developers and technical teams to modify, extend, and deploy the system according to their specific business needs. Users can host Twenty on their own servers, ensuring data privacy and reducing long-term licensing expenses. Key features include a fully customizable interface, community-driven development, and the ability to integrate with existing business tools. The platform is designed for teams managing customer relationships, sales operations, and customer data who want flexibility beyond what off-the-shelf solutions typically provide. Twenty is particularly suited for organizations seeking transparency in their CRM tooling, developers who want to contribute to or modify their CRM, and companies with budget constraints that make enterprise CRM solutions impractical. As an open-source project powered by community contributions, Twenty combines affordability with the collaborative benefits of community-supported software development.