Fider

What is Fider?

Fider is an open-source platform designed to collect, organize, and prioritize customer feedback and feature requests in a centralized location. It functions as a free alternative to commercial feedback management tools like UserVoice, enabling organizations to gather input directly from users and make data-driven product decisions. The platform allows customers to submit feature suggestions and feedback, which other users can vote on and discuss. This voting mechanism helps product teams identify the most requested features and understand user priorities without relying on subjective assessment alone. The transparent approach keeps users informed about which ideas are being considered and implemented. Fider is built for product teams, SaaS companies, and organizations of any size seeking to involve their user base in product development decisions. Being open-source, it can be self-hosted, providing full control over deployment and data management while eliminating licensing costs. Key features include customizable feedback boards, voting systems, user authentication, and integration capabilities. The platform is suitable for teams looking to establish a feedback loop with their community while maintaining transparency about product roadmap priorities. Its free, open-source nature makes it particularly accessible for startups and smaller organizations with limited budgets for feedback management tools.